SnapDraw privacy.

The SnapDraw app sends anonymous usage data: which features are used and which errors happen. It never sends your screenshots, file names or license details, and you can turn it off (see below). Apart from that, it goes online only for the things listed below. This website uses Google Analytics, as described under “This website”. We don’t sell your data.

• Anonymous usage data, unless you turn it off. This says which features you use (for example, how often you capture, which drawing tools you use, and whether you copy or save a snap), how long a capture takes to appear, how far you get in the free trial and the license steps, update checks, and errors: where they happened and what kind they were. Each report also includes the SnapDraw version, whether you’re on the free trial or licensed, the macOS version and the type of chip in your Mac.
• Usage data goes to Google Analytics with a random ID that the app makes when you first open it. The ID isn’t linked to your name, email or license. Usage data never includes your screenshots, what you draw, file names or folder paths, what’s on your clipboard, other apps or their windows, your Mac’s name, your license key or your email. File paths, email addresses and keys are removed from error messages before they’re sent. Usage data isn’t used for advertising.
• To turn usage data off, quit SnapDraw, open ~/Library/Application Support/com.snapdraw.app/settings.json, change "shareUsage": true to "shareUsage": false, and open SnapDraw again. It then sends no usage data and deletes any reports that were waiting to be sent. Or email us and we’ll help.
• When you enter a license key, the app sends the key and your Mac’s name (the Name in System Settings → General → About) to Polar to activate it. The name lets you tell your Macs apart in Polar’s customer portal.
• About once a week, the app sends the key and the activation ID to Polar to check that the key is still valid.
• When you choose Deactivate on This Mac, the app sends the key and the activation ID to Polar to free up that Mac.
• About once a day, the app asks its own website, snapdraw.ashsoft.us, whether a newer version is out. If you choose to install it, the app downloads the update from GitHub, where the downloads are kept. Neither request includes anything about you or your license.

Polar, GitHub, Google and the host of this website also see your IP address, as any server you connect to does. Google uses it to estimate your country and region for the usage data. Polar’s and Google’s privacy policies cover what they do with it.

• Your shortcuts, snap opacity, Ninja Mode, captures folder, your usage-data choice and the random usage-data ID, in settings.json.
• Usage reports waiting to be sent, for example while you’re offline, in analytics-queue.json.
• The date the free trial started, your license key, the activation ID and the email address on the license, in license.json.
• The PNGs that Copy Image Path saves, in your captures folder (~/Pictures/SnapDraw unless you choose another one in Preferences). They go to the Trash after 30 days, or after the time you set in Keep images in Preferences.

The app never sends these files anywhere. If you paste a capture or its path into another app, such as a coding agent, that app’s own privacy terms apply.

Polar handles the payment, so your card details go to Polar and its payment processor, never to us. We can see your name, email address, country and order in Polar’s dashboard. We use them only to support you, to handle refunds and to keep the tax records the law requires.

This website uses Google Analytics to count visits and see which pages people read. Google Analytics sets cookies in your browser to tell visits apart, and sends Google details such as the pages you view, the site that sent you here, your browser and device type, and your IP address, which Google uses to estimate your location. Google’s privacy policy covers what Google does with this data.

You can block or delete these cookies in your browser settings, or turn Google Analytics off with Google’s opt-out add-on at tools.google.com/dlpage/gaoptout. The hosting provider may also keep standard server logs, such as IP addresses, for security.

Delete the app, then delete the folder ~/Library/Application Support/com.snapdraw.app. If a license is active, choose Deactivate on This Mac first so you can use it on another Mac. Your captures stay in your captures folder until you delete them or Keep images moves them to the Trash.

Usage data is linked only to the random ID, so we can’t find it by your name or email. Google Analytics keeps it for 2 months. A daily copy is kept in our own Google Cloud project for analysis, and we delete it when we no longer need it.

To have your purchase records deleted, email us. Some records must be kept for as long as tax law requires.

Questions about privacy: one@ashsoft.us.